FAQs
Shipping Information
All orders are dispatched within 24 business hours (Monday to Friday). Below is a full breakdown of our shipping options, time frames, and rates by destination.
UK Delivery
Prices depend on your order value and whether your order includes flower products. Non-flower orders ship at our standard rate; orders containing flower are shipped at a slightly higher rate to reflect additional handling and courier requirements.
Standard rates (no flower products)
| Service | Under £30 | £30–49.99 | £50–59.99 | £60–119.99 | £120–199.99 | £200+ |
|---|---|---|---|---|---|---|
| 48HR Tracked Courier (2–4 days) | £4.00 | £2.00 | Free | Free | Free | Free |
| 24HR Tracked Courier (1–2 days) | £5.50 | £5.50 | £1.50 | £1.50 | Free | Free |
| 1pm Next Day Courier (Mon–Fri) | £8.50 | £8.50 | £4.50 | £4.50 | £3.00 | Free |
Rates for orders containing flower products
Orders that include flower are shipped using a split/priority courier process to account for the additional care these products require, at a modestly higher rate than the standard tiers above. Exact pricing for your basket is calculated at checkout.
Additional handling charge for unusually sized items
A flat £9.99 handling charge applies when an order contains items with unusual dimensions or packaging requirements that can't be shipped together with the rest of your order. For example, combining a CBD flower product with an item like a DynaVap vaporiser kit or a bath bomb may trigger this charge, as these items need to be packaged and shipped separately. This fee is a flat rate and doesn't increase based on how many qualifying items are in your order.
Ireland
| Order value | Rate |
|---|---|
| Under £30 | £9.99 |
| £30–44.99 | £4.99 |
| £45–59.99 | £3.99 |
| £60+ | Free |
Delivery time: 7–20 working days.
Isle of Man & Channel Islands
- 72hr Tracked Post (2–4 days): £5.50
- 1–2 Day Priority Tracked: £10.00
- Free delivery available above a qualifying order value
Europe
We ship across mainland Europe including Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
Express Courier service (3–10 working days), tiered by order value — from £5.99 for smaller orders down to free shipping on larger orders. Exact rate shown at checkout.
North America
We ship to the United States and Canada.
Flat rate: £25.00, delivered in 5–20 working days via tracked international courier.
Asia, Middle East & Africa
Flat rate: £15.00, delivered in 10–20 working days.
Australia & Oceania
Australia and the Pacific Islands: flat rate £17.00, 7–20 working days.
New Zealand: tiered by order value, from £20.00 down to free shipping on qualifying larger orders, 5–20 working days.
Order Cut-Off & Tracking
Orders placed before our daily cut-off time of 8am are dispatched the same day. You'll receive a shipping confirmation email with a tracking link once your order is on its way.
All prices shown are in GBP and inclusive of VAT where applicable. Shipping rates and delivery windows are subject to change, particularly around customs processing for international orders.